"Writing a letter of default to the creditor--also known as a hardship letter--opens up a means to communicate with the lender to discuss the situation and seek terms for resolution...Request help in the opening paragraph of the letter detailing the type of terms you hope to obtain...Outline the reasons for your payments falling into arrears, specifying hardship issues...Detail when the event began, if or when you foresee being back on track, and give an estimated time period for the duration of the hardship...Provide proof of hardship...backing the outlined issues with verifiable documentation...Detail the current financial condition of your account, including outstanding balances, payments missed and accumulated interest. Verify with the company you have the correct understanding of the details of the account and offer a solution you can reasonably abide until your income or debt issues are resolved...Sign the letter--both borrower and co-borrower--and mail by certified mail...Always include the account number, the name and address of the creditor, and your legal name and address at the top of the letter. Include any reference numbers received on default notices...Always tell the truth when outlining financial circumstances and future payment details, and never make promises you cannot keep when trying to negotiate with creditors."
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