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How a Description of Hotel Visuals Can Get Attention

2/1/2017

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The Leonardo blog reports:

"While a picture can tell a thousand words, just a few words can change its entire story. Having unique and ‘snackable’ descriptions will make your already-stunning visuals even more attention-grabbing!...Personalization is probably the most important point when it comes to creating descriptions for your hotel’s wide array of media content. It is imperative that every single visual (whether it’s a photo, video or virtual tour) has its own, unique caption – no matter how similar they may seem. Your hotel’s rooms with one king-size bed are not identical to the rooms which hold two queen-size beds, so why should your photo descriptions be? Vividly explaining the benefits of staying in an upgraded room can even entice travel shoppers to upgrade! Yes, writing a unique text description for each piece of visual content may be time-consuming, but it generally only has to be done once. When you have all your personalized descriptions written and posted alongside your visuals, from then on, you can just sit back and reap the benefits that they will provide to you – like driving positive attention and bookings...[U]sing bullet points and bolding/italicizing key words, to highlight important points, is encouraged and recommended – as it makes the text more [visually appealing] and easy-to-read, something travel shoppers that are [on the go] appreciate...[I]nternet users typically leave websites in 10-20 seconds, so it’s important to succinctly mention your top selling features. Remember to only include information that is important and relevant to the visual. Think: [W]ill adding this piece of information make the travel shopper more inclined to choose my hotel over others? If you don’t think it really will, don’t include it...A beautiful picture does show many things to a travel shopper[,] but can it show free high-speed Wi-Fi? Not really. Descriptions are a great tool that a hotelier can use to further describe their hotel’s unique and captivating story to the travel shopper. Christine Hopkins, Director of Communications for Hotel Galvez & Spa and The Tremont House, which are both Wyndham Grand Hotels, and Harbor House Hotel & Marina...said in our webinar, 'We want to be able to effectively tell our [hotel’s] story. One of the ways we set our hotel apart from the competition is by trying to tell this story and we do this through compelling rich media which is, of course, photos and videos, with accompanying text descriptions. We all know that a good picture is important[,] but the accompanying text description help[s] frame our hotel’s story and it also allows travel shoppers to learn what we’re about and what we can offer them.'"
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